Customer Reviews

See why hundreds of homeowners trust Hot Water Heroes for their water heating needs

500+
Happy Customers
4.9/5
Average Rating
98%
Would Recommend

What Our Customers Say

Real reviews from real homeowners across Greater Boston and the South Shore

"Our water heater died on a Saturday morning and we had no hot water. Hot Water Heroes came out the same day and had us up and running by evening. Professional, fast, and fair pricing. Highly recommend!"

Sarah M.
Quincy, MA

"Best experience I've had with any contractor. They gave me an honest assessment, explained all my options, and didn't try to upsell me. The installation was clean and professional. Five stars!"

Michael R.
Newton, MA

"Called multiple companies and Hot Water Heroes was the most responsive and helpful. They explained everything clearly and the price was very reasonable. Our new tankless water heater is amazing!"

Jennifer L.
Braintree, MA

"Emergency service at 10pm on a weeknight! They answered the phone, came right out, and fixed our boiler. Can't thank them enough for their quick response. True professionals."

David K.
Wellesley, MA

"I appreciated the upfront pricing with no hidden fees. The technician was knowledgeable, respectful, and cleaned up everything when done. Will definitely use them again for future needs."

Lisa T.
Plymouth, MA

"Great service from start to finish. They helped us choose the right water heater for our family's needs and installed it the next day. Our energy bills have already gone down. Excellent work!"

Robert P.
Boston, MA

"Had a leak in our old water heater and they came out within hours. Diagnosed the problem quickly and gave us options. Ended up replacing it and couldn't be happier. Great people to work with!"

Amanda S.
Canton, MA

"Top-notch service! They were on time, professional, and got the job done efficiently. The new boiler works perfectly and I love that they explained everything to me. Highly recommend to anyone!"

James H.
Norwood, MA

"Outstanding customer service! They worked around my schedule and completed the installation flawlessly. Fair pricing and friendly technicians. I wouldn't hesitate to call them again or refer friends."

Karen W.
Dedham, MA

Why Customers Love Us

Consistently rated 5 stars for these key reasons

Fast Response

Same-day service and 24/7 emergency availability

Fair Pricing

Transparent quotes with no hidden fees or surprises

Professional

Licensed, insured, and certified technicians

Trustworthy

Honest recommendations and exceptional service

Join Our Happy Customers

Experience the 5-star service that hundreds of homeowners are raving about

Licensed & Insured | 24/7 Emergency Service